.page-contact {
  display: block;
  padding-bottom: 72px;
}

/* ============ 首屏 ============ */
.page-contact .ct-hero {
  padding-top: 26px;
}

.page-contact .ct-hero__grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
  align-items: start;
}

.page-contact .ct-frame {
  position: relative;
  border: var(--wk-bw) solid var(--wk-ink);
  background: var(--wk-cream);
  box-shadow: var(--wk-shadow);
  padding: 30px 20px 24px;
}

.page-contact .ct-frame::before {
  content: "";
  position: absolute;
  top: -13px;
  left: 14px;
  right: 14px;
  height: 6px;
  background-image: repeating-linear-gradient(
    to right,
    var(--wk-gold) 0 1px,
    transparent 1px 16px
  );
}

.page-contact .ct-frame::after {
  content: "";
  position: absolute;
  left: -1px;
  bottom: -1px;
  width: 44px;
  height: 6px;
  background: var(--wk-cyan);
}

.page-contact .ct-frame__code {
  display: inline-block;
  margin: 0 0 18px;
  padding: 4px 9px;
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--wk-gray);
  border: 1px solid var(--wk-gold);
}

.page-contact .ct-frame__title {
  margin: 0 0 16px;
  font-size: clamp(26px, 5.4vw, 42px);
  line-height: 1.22;
}

.page-contact .ct-frame__lead {
  margin: 0 0 24px;
  max-width: 40ch;
}

.page-contact .ct-frame__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.page-contact .ct-aside {
  background: var(--wk-mist);
  box-shadow: 5px 5px 0 rgba(16, 22, 31, 0.13);
}

.page-contact .ct-checks {
  list-style: none;
  margin: 14px 0 0;
  padding: 0;
  counter-reset: ct-chk;
}

.page-contact .ct-checks li {
  position: relative;
  padding: 11px 0 11px 32px;
  border-top: 1px solid rgba(16, 22, 31, 0.14);
  font-size: 16px;
  line-height: 1.75;
}

.page-contact .ct-checks li::before {
  counter-increment: ct-chk;
  content: counter(ct-chk, decimal-leading-zero);
  position: absolute;
  left: 0;
  top: 13px;
  font-family: var(--wk-font-mono);
  font-size: 12px;
  letter-spacing: 0.04em;
  color: var(--wk-cyan-deep);
}

.page-contact .ct-hero__media {
  margin: 26px 0 0;
}

.page-contact .wk-media__img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ============ 四类问题卡片 ============ */
.page-contact .ct-cats {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  margin-top: 28px;
  padding-bottom: 12px;
}

.page-contact .ct-cat {
  --ct-shift: 0px;
  display: block;
  position: relative;
  padding: 20px 18px 22px;
  border: var(--wk-bw) solid var(--wk-ink);
  border-left-width: 8px;
  background: var(--wk-cream);
  box-shadow: 4px 4px 0 rgba(16, 22, 31, 0.14);
  color: var(--wk-ink);
  text-decoration: none;
  transform: translateY(var(--ct-shift));
  transition: transform 240ms var(--wk-ease), box-shadow 240ms var(--wk-ease),
    border-color 240ms var(--wk-ease);
}

.page-contact .ct-cat:hover,
.page-contact .ct-cat:focus-visible {
  border-color: var(--wk-cyan);
  border-left-color: var(--wk-cyan);
  box-shadow: 6px 6px 0 rgba(23, 195, 178, 0.3);
  transform: translateY(calc(var(--ct-shift) - 3px));
}

.page-contact .ct-cat__no {
  display: inline-block;
  margin-bottom: 10px;
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--wk-gray);
}

.page-contact .ct-cat__title {
  margin: 0 0 8px;
  font-size: 21px;
}

.page-contact .ct-cat__desc {
  margin: 0;
  font-size: 16px;
  line-height: 1.78;
}

.page-contact .ct-cat__hint {
  display: block;
  margin-top: 14px;
  padding-top: 12px;
  border-top: 1px dashed rgba(16, 22, 31, 0.22);
  font-size: 12.5px;
  line-height: 1.7;
  color: var(--wk-gray);
}

/* ============ 信息模板 ============ */
.page-contact .ct-tpl-layout {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  margin-top: 28px;
}

.page-contact .ct-toc {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.page-contact .ct-toc a {
  display: block;
  padding: 8px 12px;
  border: 1px solid transparent;
  font-family: var(--wk-font-mono);
  font-size: 13px;
  letter-spacing: 0.04em;
  color: var(--wk-gray);
  text-decoration: none;
  transition: color 200ms var(--wk-ease), border-color 200ms var(--wk-ease),
    background-color 200ms var(--wk-ease);
}

.page-contact .ct-toc a:hover,
.page-contact .ct-toc a:focus-visible,
.page-contact .ct-toc a[aria-current="true"] {
  color: var(--wk-ink);
  border-color: var(--wk-cyan);
  background: rgba(23, 195, 178, 0.1);
}

.page-contact .ct-tpls {
  display: grid;
  gap: 20px;
}

.page-contact .ct-tpl {
  padding: 22px 20px 24px;
  border: var(--wk-bw) solid var(--wk-ink);
  background: var(--wk-cream);
  box-shadow: var(--wk-shadow);
  scroll-margin-top: 96px;
  transition: border-color 240ms var(--wk-ease), box-shadow 240ms var(--wk-ease);
}

.page-contact .ct-tpl:target {
  border-color: var(--wk-cyan);
  box-shadow: 6px 6px 0 rgba(23, 195, 178, 0.3);
}

.page-contact .ct-tpl__head {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: var(--wk-bw) solid var(--wk-mist);
}

.page-contact .ct-tpl__no {
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--wk-cyan-deep);
}

.page-contact .ct-tpl__head .wk-h3 {
  margin: 0;
  font-size: 21px;
}

.page-contact .ct-tpl__list {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-contact .ct-tpl__list li {
  padding: 14px 0;
  border-bottom: 1px solid rgba(16, 22, 31, 0.12);
}

.page-contact .ct-tpl__k {
  display: block;
  margin-bottom: 5px;
  font-family: var(--wk-font-mono);
  font-size: 13px;
  letter-spacing: 0.03em;
  color: var(--wk-ink);
}

.page-contact .ct-tpl__v {
  display: block;
  font-size: 16px;
  line-height: 1.8;
}

.page-contact .ct-tpl__why {
  margin: 16px 0 0;
  padding-left: 14px;
  border-left: 3px solid var(--wk-blue);
  font-size: 15px;
  line-height: 1.8;
  color: var(--wk-gray);
}

/* ============ 截图说明 ============ */
.page-contact .ct-shot {
  display: grid;
  grid-template-columns: 1fr;
  gap: 24px;
  margin-top: 28px;
}

.page-contact .ct-shot__media {
  margin: 0;
}

.page-contact .ct-shot__side {
  padding-top: 18px;
  border-top: var(--wk-bw) solid var(--wk-ink);
}

.page-contact .ct-shot__list {
  list-style: none;
  margin: 14px 0 0;
  padding: 0;
}

.page-contact .ct-shot__list li {
  position: relative;
  padding: 10px 0 10px 22px;
  font-size: 16px;
  line-height: 1.8;
}

.page-contact .ct-shot__list li::before {
  content: "+";
  position: absolute;
  left: 0;
  top: 10px;
  font-family: var(--wk-font-mono);
  font-size: 15px;
  color: var(--wk-gold);
}

/* ============ 流转 ============ */
.page-contact .ct-flow__panel {
  margin-top: 28px;
  background: var(--wk-slate);
}

.page-contact .ct-flow__steps {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  grid-template-columns: 1fr;
  gap: 22px;
  counter-reset: none;
}

.page-contact .ct-flow__steps li {
  padding-top: 16px;
  border-top: 1px solid rgba(201, 180, 138, 0.55);
}

.page-contact .ct-flow__steps .wk-mono {
  display: block;
  margin-bottom: 10px;
  font-size: 12.5px;
  letter-spacing: 0.08em;
  color: var(--wk-cyan);
}

.page-contact .ct-flow__title {
  margin: 0 0 8px;
  font-size: 19px;
}

.page-contact .ct-flow__steps .wk-text {
  margin: 0;
  font-size: 15.5px;
  line-height: 1.8;
}

/* ============ 渠道与服务时段 ============ */
.page-contact .ct-channels {
  display: grid;
  grid-template-columns: 1fr;
  gap: 16px;
  margin-top: 28px;
}

.page-contact .ct-channel {
  padding: 18px 16px 20px;
  border: var(--wk-bw) solid var(--wk-ink);
  border-top-width: 6px;
  border-top-color: var(--wk-blue);
  background: var(--wk-mist);
}

.page-contact .ct-channel__val {
  margin: 10px 0 8px;
  font-size: 15px;
  line-height: 1.5;
  overflow-wrap: anywhere;
}

.page-contact .ct-channel__val--text {
  font-family: var(--wk-font-body);
  font-size: 17px;
}

.page-contact .ct-channel__note {
  margin: 0;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--wk-gray);
}

.page-contact .ct-hours {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 8px 22px;
  margin-top: 20px;
  padding: 16px 18px;
  border: var(--wk-bw) solid var(--wk-ink);
  border-left-width: 8px;
  border-left-color: var(--wk-cyan);
  background: var(--wk-cream);
}

.page-contact .ct-hours__range {
  font-size: 24px;
  letter-spacing: 0.02em;
  color: var(--wk-ink);
}

.page-contact .ct-hours__note {
  margin: 0;
  font-size: 15px;
  color: var(--wk-gray);
}

/* ============ 受理边界 ============ */
.page-contact .ct-boundary__list {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  border-top: var(--wk-bw) solid var(--wk-ink);
}

.page-contact .ct-boundary__list li {
  position: relative;
  padding: 17px 0 17px 34px;
  border-bottom: 1px solid rgba(16, 22, 31, 0.14);
  font-size: 16px;
  line-height: 1.85;
}

.page-contact .ct-boundary__list li::before {
  content: "—";
  position: absolute;
  left: 0;
  top: 17px;
  font-family: var(--wk-font-mono);
  font-size: 14px;
  color: var(--wk-gold);
}

/* ============ 响应式 ============ */
@media (min-width: 720px) {
  .page-contact .ct-hero {
    padding-top: 34px;
  }

  .page-contact .ct-frame {
    padding: 36px 30px 30px;
  }

  .page-contact .ct-cats {
    grid-template-columns: repeat(2, 1fr);
    gap: 24px;
    padding-bottom: 32px;
  }

  .page-contact .ct-cat:nth-child(2n) {
    --ct-shift: 26px;
  }

  .page-contact .ct-channels {
    grid-template-columns: repeat(3, 1fr);
  }

  .page-contact .ct-tpl {
    padding: 26px 26px 28px;
  }
}

@media (min-width: 960px) {
  .page-contact {
    padding-bottom: 96px;
  }

  .page-contact .ct-hero__grid {
    grid-template-columns: 5fr 4fr;
    gap: 34px;
  }

  .page-contact .ct-tpl-layout {
    grid-template-columns: 172px 1fr;
    gap: 42px;
    align-items: start;
  }

  .page-contact .ct-toc {
    display: block;
    position: sticky;
    top: 96px;
    padding-left: 16px;
    border-left: var(--wk-bw) solid var(--wk-mist);
  }

  .page-contact .ct-toc a {
    padding: 9px 0;
  }

  .page-contact .ct-shot {
    grid-template-columns: 1.18fr 1fr;
    gap: 42px;
    align-items: start;
  }

  .page-contact .ct-frame__lead {
    font-size: 18.5px;
  }
}

@media (min-width: 1100px) {
  .page-contact .ct-flow__steps {
    grid-template-columns: repeat(3, 1fr);
    gap: 30px;
  }

  .page-contact .ct-hero__media {
    margin-top: 34px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ct-cat,
  .page-contact .ct-toc a,
  .page-contact .ct-tpl {
    transition: none;
  }

  .page-contact .ct-cat:hover,
  .page-contact .ct-cat:focus-visible {
    transform: translateY(var(--ct-shift));
  }
}